Layam Foods
LAYAM PURATASI STOCK-UP OFFER - Shop Now
LAYAM PURATASI STOCK-UP OFFER - Shop Now
LAYAM PURATASI STOCK-UP OFFER - Shop Now
LAYAM PURATASI STOCK-UP OFFER - Shop Now
Est. 2026 · Layam Foods, Chennai
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PRIVACY POLICY

Effective Date: April 2026

1. Introduction

Welcome to Layam Foods ("we", "our", or "us"). We operate layamfoods.com. We value your trust and are committed to protecting your privacy and handling your personal data responsibly, transparently, and in compliance with applicable Indian information technology and data protection regulations.

2. Information We Collect

We collect only the personal information strictly necessary to provide our products and customer services:

  • Customer & Order Details: Name, delivery shipping address, billing address, telephone number, and email address when you place an order or register on our website.
  • Payment Transaction Data: Transaction ID, payment status, and payment method returned by our payment gateways (Razorpay / Cashfree). We never see or store your full card numbers, CVV codes, bank passwords, or UPI PINs.
  • Customer Support Inquiries: Correspondence, messages, or emails sent to our support desk.
  • Technical Browsing Data: Standard server logs, device type, browser information, and IP address for diagnostic and security purposes.

3. How We Use Your Information

Your information is used solely for genuine e-commerce operations, including:

  • Processing, packing, and dispatching your orders.
  • Communicating order confirmations, invoice copies, and live courier tracking updates via SMS, WhatsApp, or email.
  • Providing customer support and resolving inquiries or complaints.
  • Preventing fraudulent transactions and maintaining site security.
  • Complying with statutory accounting and tax obligations.

4. Payment Processing Security

All online financial transactions are executed through RBI-authorized, PCI-DSS compliant payment gateways (such as Razorpay and Cashfree) using 256-bit encryption. Layam Foods does not process, store, or hold raw payment card credentials, banking credentials, or UPI credentials on our servers.

5. Cookies & Session Storage

We use essential cookies strictly to support core shopping website functions, such as maintaining your shopping cart items, preserving session state during checkout, and remembering language or location preferences. You can disable cookies in your browser settings, though doing so may limit cart functionality.

6. Data Sharing with Third Parties

We do NOT sell, rent, monetize, or trade your personal data to any third party for marketing or advertising purposes.

We share information only with trusted third-party operational partners strictly required to complete your order:

  • Logistics & Courier Partners: Shipping name, recipient address, and telephone number so couriers can deliver your parcel.
  • Payment Processors: Transaction amount and order references to verify payments.
  • Legal Authorities: Only when strictly mandated by applicable laws, court orders, or law enforcement summons.

7. Data Retention

We retain your order and contact information only as long as necessary to fulfill the purposes outlined in this policy, manage customer service queries, and comply with legal, tax, and accounting reporting requirements.

8. Data Security Measures

We implement comprehensive administrative and technical safeguards to protect your personal data, including site-wide HTTPS SSL encryption, firewall protection, and restricted administrative database access.

9. Your Rights & Choices

You have the right to review, update, or request the deletion of your registered personal information from our active systems. To exercise these rights, please contact our support team at layamofficials@gmail.com.

10. Children's Privacy

Our website is intended for general audiences and adults capable of entering into legal contracts. We do not knowingly solicit or collect personal information from individuals under 18 years of age.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect improvements in our operational or legal requirements. Any modifications will be posted directly on this page with an updated effective date.

12. Grievance Officer & Contact Details

In accordance with the Information Technology Act, 2000 and rules made thereunder, inquiries or concerns regarding data protection may be directed to our Grievance Officer:

Layam Foods
Founder & Owner: S. Kiruthiga
Address: No. 272A, Dev Luxuria Apartments, LIC Nagar 3rd Street, Madipakkam, Chennai – 600091, Tamil Nadu, India
Email: layamofficials@gmail.com
Phone / WhatsApp: +91 87545 10487
FSSAI License No.: 12421999000166

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